Main system settings of Miradore

This explains the main system settings of Miradore. The page contain various settings related to general usage of Miradore. With help of these settings it is also possible to enable/disable various management features of Miradore.

The main system settings of Miradore can be found from 'Administration > System settings > Main'.

General settings

Attribute

Description

Instance display name

Enter the display name for this instance of Miradore. The display name is shown in the beginning of each page and in the login screen of Miradore Management Suite.

Unique instance id

This field displays the unique instance identifier of this Miradore instance.

MSP Console

This field displays the address of the Miradore MSP Console that this instance is connected to.

License

Miradore license information. How to set the license information.

Update license key automatically

This field displays whether license to this instance is automatically updated by the Miradore MSP Console or not. This field is related to Miradore license key service.

Enable Software catalog

This field displays if Software catalog is enabled for this instance of Miradore in the Miradore MSP Console. This field is related to Miradore license key service.

Session timeout

Miradore user interface timeout. When an user has been inactive for this time in minutes the session will be terminated.

 

Login screen

Attribute

Description

Left bottom screen text

The text shown on the bottom of the screen.

Account self creation

Determines whether the user account self creation for this instance is enabled or not. Notices are for guiding the user during the steps of self creation process.

See Self service user account creation for users for more information.

Send notification of new accounts to

The user(s) or group(s) that are notified when a new user account is created through the self creation process.

Forgot your password

This field defines whether the "Forgot your password?" hyperlink is displayed on the Miradore login screen.

If "Forgot your password = Enabled", a user is able to independently reset his/her password to Miradore.

See Self service password reset for users for more information.

 

Password policy settings

Attribute

Description

Miradore password policy management

Description of password policy settings

 

Account lockout policy settings

Attribute

Description

General information

Account lockout policy settings only apply to the Miradore user accounts, but they don't have any effect on users logging in with their Active Directory user accounts or local Windows accounts to the Miradore Management Suite server.

Administrators can unlock locked accounts using the "Tasks > Unlock" option provided on the User account item.

For more information about user credentials in Miradore Management Suite, please read User management.

Lockout duration (minutes)

This field defines the number of minutes how long the user account remains locked if the user exceeds the maximum allowed number of failed login attempts.

The range of allowed values: 0 - 99999.

The value 0 means that the account remains locked until unlocked by an administrator.

Default value: 5.

Number of failed logins allowed

This field defines the maximum number of invalid login attempts that are allowed before the account is locked.

A locked account cannot be used until the number of minutes specified in the Lockout duration field expires or until an administrator unlocks the account manually through the User account item.

Notice that if you set this setting too low, you risk locking out legitimate users who misspelled their password or have difficulties remembering their password. On the other hand, the higher you set this value, the more vulnerable your site becomes to brute force attacks of guessing passwords through trial and error.

The range of allowed values: 1 - 999.

Default value: 5.

Reset failed login count after (minutes)

This field defines the number of minutes how long Miradore Management Suite remembers the invalid login attempts, or in other words, the number of minutes that must elapse before the counter of failed login attempts is reset to 0.

The range of allowed values: 1 - 99999.

Default value: 5.

Client popup window

Attribute

Description

Installation popup title

This field determines the title text of the popup window that is shown to device user when an installation package is distributed to the device. The popup window allows the device user to start or postpone the package installation.

Advertize popup title

This field determines the title text of the popup window that is displayed to responsible person of a device when an asset data confirmation is requested. The popup allows the user to view asset information of devices that have been assigned to his responsibility.

For more information, see Asset data confirmation requests workflow.

Default end-user language

Device end-users are able to change the display language of Miradore client messages and Self service portal by using the language selector which is located in the Self service portal's top-right corner, but they can't change the language of Miradore client messages if Self service portal is disabled.

In this field, administrators can configure the default end-user language for the Miradore client messages. Even after that, end-users who have access to Self service portal, can change the display language if they wish to do so.

About Miradore client messages:

In System settings > Patch management, administrators can configure Miradore clients to show "reboot required" dialog to device end-users when a computer restart is required after security patch installation. Also in the group distribution settings, administrators can define whether the device end-user should be able to postpone the installation of group distribution items.

 

Miradore features

Attribute

Description

Asset management

You can configure asset management feature.

For more information, see About asset management.

Contracts management

You can toggle contracts management feature on/off

  • All functionality related to contracts management is hid from the management console of Miradore.

For more information, see About contracts management.

Custom inventory

You can toggle custom inventory feature on/off.

If custom inventory = disabled

Asset custom inventory view, custom inventory tab from asset configuration item form, and related system settings are hid from the management console of Miradore.

For more information, see About custom inventory.

Endpoint backup

You can toggle Endpoint backup feature on/off.

If Endpoint backup = Disabled

  • Endpoint backup jobs view is hid from the Administration menu.

  • All Endpoint backup reports are hid from the Operations menu.

  • Endpoint backup tab is hid from the system settings.

See System settings for Endpoint backup for more information.

Event monitoring

You can toggle event monitoring feature on/off. By default, event monitoring is disabled.

if Event monitoring = disabled

For more information, see About event monitoring.

Incident management

You can toggle incident management feature on/off.

if Incident management = disabled

For more information, see About incident management.

Installations management

This setting determines whether the following views are visible for users in the user interface of Miradore Management Suite:

Disabling the installation management feature also hides menu tasks related to package distribution and initial installation from the Asset configuration item and Assets by name view and the "Enable package building" field from the Managed software item. Additionally, disabling the installations management feature, also disabled the "Actions" table on the Automation task item.

When installation management feature is disabled, most of the fields at the "System settings > Installations management" tab are hidden, but installation point related settings always stay visible, because they are needed for configuring patch management as well.

Notice:

Installation management feature gets automatically disabled by the system if the installations management (a.k.a. Operating system and software deployment) module of Miradore Management Suite is not included in your Miradore license.

License management

You can toggle license management feature on/off

If License management = disabled

For more information, see About license management.

Mobile management

You can toggle mobile management feature on/off.

If Mobile management = disabled

  • All views related to mobile management are hid from the navigation menu.

Network discovery

You can toggle network discovery feature on/off.

If Network discovery = disabled

  • Network discovery scanner stops scanning the organization network for network-connected devices.

  • All task buttons related to Network discovery are hid from the management console of Miradore.

  • Network discovery view is hid from the management console of Miradore.

  • Network discovery tab is hid from system settings.

  • Feature specific settings are hid from 'Miradore features' table.

For more information, see About network discovery.

News

You can toggle news feature on/off.

If news = disabled

  • News view is hid from Miradore management console.

  • News section is hid from the dashboard.

Patch management

Patch management is a separately licensed feature of Miradore, and it must be activated with Miradore license. If patch management feature is not included in the license, then the patch management feature cannot be enabled in Miradore. On the other hand, if patch management feature is included in the license, then it can be toggled on/off using this field. See Miradore license for more information.

If you're looking for patch management implementation guide, please refer to Getting started with patch management.

If patch management = enabled

Power management

You can toggle power management feature on/off.

if Power management = disabled

  • Miradore client does not collect power state information

  •  Power profiles view is hid from the management console of Miradore

  • All power profiles are disabled.

  • Power management tab is hid from system settings.

  • Feature specific settings are hid from 'Miradore features' table.

For more information, see About power management.

Quality index

You can toggle Quality indices on or off.

For more information, see About quality index reports.

Self service portal

You can configure self service portal feature or toggle it on or off.

If Self service portal = disabled

  • Device users cannot access Self service portal.

  • Self service portal tab is hid from system settings.

  • Feature specific settings are hid from 'Miradore features' table.

For more information, see About Self service portal

Software usage measuring

You can toggle software usage measuring on or off.

If Software usage measuring = disabled

  • Miradore client does not measure the usage of software.

For more information, see About software usage measuring.

 

SMTP settings

Attribute

Description

SMTP server

The SMTP server address.

SMTP port

The SMTP server port. By default the port is 25.

SMTP encryption

This field defines the SMTP encryption method.

Automatic is the recommended setting for most SMTP servers with TLS, SLL or without encryption.

Choose "SSL" only if you want to explicitly use SSL and the server does not support STARTTLS protocol.

Sender email

The emails sent by Miradore will appear as being sent from this address.

Some SMTP servers might not support this option. Therefore, it is recommended to test how the sender name is displayed using the test button provided on the table header.

SMTP use authentication

Use username and password authentication to the SMTP server.

SMTP username

Your email login name.

SMTP password

Your password for the username give in the " SMTP username" field.


Notice the button with the letter icon at the table header. You can use the button to test the SMTP settings. It is always recommended to test email delivery after changing the settings.

SMS settings

Attribute

Description

SMS enabled

This field determines whether the automated SMS notification feature of Miradore's event monitoring is enabled or disabled.

If the automated SMS notification feature is enabled, Miradore's event monitoring can be configured to send SMS notifications about defined events. The SMS notification settings can be configured on the Automated actions form (Administration > Feature settings > Event monitoring > Actions > Automated actions > Taken actions > Send SMS).

If the automated SMS notification feature is disabled, the SMS notification -option is disabled from the features of Miradore's event monitoring.

See About event monitoring to learn more about Miradore's event monitoring.

SMS program

Enter here a full path on the server to the program that Miradore's event monitoring can use for sending the SMS notification messages.

This field is only shown if SMS enabled = Yes.

SMS program parameters

Enter SMS sender program's parameters into this field.

Use tags {PhoneNumber} and {MessageText} to pass on data to the SMS sender program.

For example, /number:{PhoneNumber} /message:"{MessageText}"

This field is only shown if SMS enabled = Yes.

 

Export settings

Attribute

Description

Maximum row count

Maximum row count: The maximum amount of rows that can be exported from a view. Exporting a very large amount of rows may cause slowdown. Detailed export settings, such as margins can be found in User settings.

Number of rows processed per query (Excel export)

This setting is purposed for troubleshooting the system errors caused by SQL timeouts that can occur when exporting large amounts of data from any Miradore Management Suite view to an Excel file. The setting basically adjusts the number of data rows that are processed by each SQL query when preparing the Excel file for export. The number of rows processed per query is unlimited by default.

Use the setting to limit the number of rows per each query if you face system errors during Excel exports. The most suitable value depends on the environment configuration, but it is recommended to use as high value as possible, because lowering the value also slows down the export process a little. This happens because exporting the data in smaller chunks means more separate SQL queries, and thus generates some performance overhead.

 

Event log settings

Attribute

Description

Logging level

The selection determines the minimum level of events that are written to the log.

Storage time

This field configures, in days, how long the events are stored in the log.

Some event logs, such as the system task engine, will create a very large number of events, so it is recommended to limit the storage time.

Clear log

The button, which is located on the rightmost end of the field, can be used to clear the event log entirely.

Miradore server

These settings are applied to the Miradore server log which can be found from "Administration > System settings > Event log > Miradore server.

Security

These settings are applied to the Security log which can be found from "Administration > System settings > Event log > Security.

System tasks

These settings are applied to the System tasks log which can be found from "Administration > System settings > Event log > System tasks.

Connectors

These settings are applied to the Connectors log which can be found from "Administration > System settings > Event log > Connectors.

Asset inventory change log

These settings are applied to the Hardware and software change logs which can be found from Hardware inventory change log view and Software inventory change log view. For more information, please read Hardware change logging and Software change logging.

Automation tasks

These are the settings for the event log which can be found from the Automation task item > Analyze tab > History.

Endpoint backup history

These settings define what level of events are logged about the executed endpoint backup jobs and how long the endpoint backup history information is preserved in the database.

You can analyze the preserved endpoint backup history information in the endpoint backup related views and also in the Analyze tab of Asset configuration item, Endpoint backup user item, Backup server item, and Backup job item.

 

Activation process notifications

Attribute

Description

Activation process name

The leftmost column specifies the configuration item whose activation settings are presented on the row.

Send test email (button)

Send a test email to the listed email addresses.

Email enabled

You can choose if you want the system to send a notification email to the provided email addresses when somebody sends a request to activate a configuration item.

Note! If emails are disabled for Group distribution activation request, it will also disable the whole activation workflow for group distributions. For more information about activation workflow for group distributions, see Group distribution item lifecycle

Email address

List of email addresses to which this notification will be sent.

 

Currencies

Attribute

Description

Name

Name of the currency.

Currency code

Short code for currency, for example EUR, USD, or $. The currency codes will be shown in Miradore as text labels. Changing currencies does not result in any recalculation or conversion of currencies.

Default currency

Set "Yes" to use the currency as the default currency for financial transactions and locations.