This view lists all closed incident items in Miradore. Closed incident items cannot be reopened, but they can be viewed and exported afterwards.
Operations > Incident management > Closed incidents
Section |
Available attributes |
Catalog columns |
Closed, Closure description, Contact user, Created, Impact, Incident category, Incident ID, Incident owner, Incident type, Priority, reported by, Severity, Source type, Status, Status (detailed), Status (reason) |
Summary dimensions |
Impact, Incident category, Incident owner, Incident type, Priority, Severity, Source type, Status |
View filters |
Closed, Closure description, Contact user, Created, Impact, Incident category, Incident ID, Incident owner, Incident type, Priority, Reported by, Severity, Source type, Status, Status (detailed), Status (reason) |
Note! this may not be the full list of available attributes
Property |
Description |
Data update interval |
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Data calculation interval |
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Excluded data |
Incidents with any other status than closed are not shown in this view. |
Default filters |
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Task |
Description |
Export |
By default, this task exports all the view contents in the selected file format. However, you can use the check boxes in the view to export selected rows only. You can select rows for the export from one page of the view at a time. The supported file formats for the data export are CSV, Excel, and PDF. In some views, configuration items can be also exported to a group distribution. |
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