Asset configuration item

An asset configuration item is required for managing and tracking ownership and configurations of physical and virtual components like computers, network devices, printers, and peripherals. For each managed component in Miradore, an asset configuration item is required.

If an inventory scan is run or the Miradore client is installed to a computer which does not exist in Miradore, the asset configuration item is created automatically. The automatic generation of asset configuration items can be disabled from the system settings.

Form content

Tab name	Description
Main	This tab displays the configuration item attributes and values. Description of asset configuration item attributes
Initial installation settings	This tab contains settings for asset initial installation. This tab is only shown for assets with Network connectivity and Automatic installation enabled. See initial installation item attributes.
Events > Event log	All events related to the item are recorded and represented here.
Events > Incidents	This tab displays all incidents related to this asset configuration item.
Events > Distribution status	This tab displays the status of package installations. The package installations can be paused and resumed using the provided view tasks if there occurs errors with the package distributions. This tab is only shown for assets with Network connectivity and Automatic installation enabled.
Events > Monitoring	This tab displays all events related to this asset configuration item that are detected by Miradore´s event monitoring feature. This tab is only displayed if the event monitoring feature is enabled from system settings.
Events > Security	This tab displays the status of all security actions that have been sent to this asset configuration item.
Events > Backup > Jobs run	This tab shows all users' Endpoint backup jobs ran on this asset. You can choose from "System settings > Main > Endpoint backup > Endpoint backup client settings > Report every backup job run" when Endpoint backup clients should update the status of endpoint backup jobs to Miradore server. The choices are: 1) Always when the backup jobs are run and 2) Only when changes are detected in the backed up files or when errors occur during the backup.
Events > Backup > Daily summary	This tab shows a daily summary of Endpoint backup jobs ran on this asset.
Inventory report > Summary	This tab shows a summary of all inventory information that has been collected from the device. Notice that Device inventory field displays asset identification information, and it can be clicked to view the full details in a popup window, which also shows the history of changes for the asset identifiers. The information is especially useful when troubleshooting or debugging asset management issues.
Inventory report > Hardware	This tab shows inventory information of the device hardware.
Inventory report > Software > File scan	This tab shows a list of executable files that were found from the device.
Inventory report > Software > Add/Remove programs	This tab shows the results of Add/Remove programs scan for the device.
Inventory report > Windows event logs	This tab contains information about the operating system and application crashes that have occurred on the device.
Inventory report > Security	This tab displays: The local administrator accounts in the device Antivirus status of the device Microsoft patch status of the device Data erasure reports concerning the device Information of Android device's security properties like root state and device password requirements.
Inventory report > Financial information	This tab shows the financial information related to this asset configuration item.
Inventory report > Custom inventory	This tab shows the inventory information that has been gathered from the device with the custom inventory.
Inventory report > Backup	This tab contains information about the backup jobs running on the device.
Inventory report > Show all	This tab shows all inventory information related to this device at once.
Inventory report > Change log	This tab lists recent changes to device's hardware and software configurations. Read Hardware change logging and Software change logging for more information.

Form tools and actions

Task	Description
Initial installation	Activate/Deactivate Allow/deny initial installation for this asset. Initial installation can also be activated from the initial installation console. Start remotely After initial installation has been activated, if asset has Miradore client installed, initial installation can be started remotely. Notice that remote initial installation doesn't work for Linux computers with UEFI firmware if they have Secure Boot enabled. About user permissions: Users with Administrator or Editor role have by default the rights to activate initial installation Users with Help desk role are not able to access the "Activate initial installation" task at the Asset configuration items by default, but that right can be given for the user group by granting a write access to the desired asset configuration items with the custom item permissions. These tasks are hid from the Tasks menu when installations management feature is disabled in Miradore system settings.
Package distribution > Install package	Users in the role of administrator or editor can use this task for distributing installation packages that are in active status to managed assets. In addition to that, users in the role of Helpdesk can use this task for distributing installation packages which have the "Allowed for helpdesk" setting set to "Yes". When distributing a package to asset, a popup windows opens asking to choose the package to be distributed. See Pinned packages to learn how the packages are sorted in the popup. In that window, it is also possible to use the check boxes to bypass the location-specific limit for concurrent package distributions and the bandwidth consumption limit which may have been set for the "copy file" package action. For more information about these settings, please read Bandwidth management settings for package distribution. Notice: There are "Pause package distributions" and "Resume package distributions" tasks available at the Tasks menu of the Events > Distribution status tab. These task can be used to interrupt and resume package installations in case any errors occurs during the package distribution. These tasks are hid from the Tasks menu when installations management feature is disabled in Miradore system settings.
Package distribution > Uninstall package	Users in the role of administrator or editor can use this task for distributing uninstallation packages that are in active status to managed assets. In addition to that, users in the role of Helpdesk can use this task for distributing uninstallation packages which have the "Allowed for helpdesk" setting set to "Yes". When distributing a package to asset, a popup windows opens asking to choose the package to be distributed. See Pinned packages to learn how the packages are sorted in the popup. In that window, it is also possible to use the check boxes to bypass the location-specific limit for concurrent package distributions and the bandwidth consumption limit which may have been set for the "copy file" package action. For more information about these settings, please read Bandwidth management settings for package distribution. Notice: There are "Pause package distributions" and "Resume package distributions" tasks available at the Tasks menu of the Events > Distribution status tab. These task can be used to interrupt and resume package installations in case any errors occurs during the package distribution. These tasks are hid from the Tasks menu when installations management feature is disabled in Miradore system settings.
Package distribution > Test package	Users in the Editor or Administrator role can use this task for testing installation packages that are still in status "Under construction". If the test distribution goes well, they can then request the activation of the package. In the popup window, it is also possible to use the check boxes to bypass the location-specific limit for concurrent package distributions and the bandwidth consumption limit which may have been set for the "copy file" package action. For more information about these settings, please read Bandwidth management settings for package distribution. Notice: There are "Pause package distributions" and "Resume package distributions" tasks available at the Tasks menu of the Events > Distribution status tab. These task can be used to interrupt and resume package installations in case any errors occurs during the package distribution.
Package distribution > Test uninstall package	Users in the Administrator or Editor role can use this task for testing uninstallation packages that are still in status "Under construction". If the test distribution goes well, they can then request the activation of the package. In the popup window, it is also possible to use the check boxes to bypass the location-specific limit for concurrent package distributions and the bandwidth consumption limit which may have been set for the "copy file" package action. For more information about these settings, please read Bandwidth management settings for package distribution. Notice: There are "Pause package distributions" and "Resume package distributions" tasks available at the Tasks menu of the Events > Distribution status tab. These task can be used to interrupt and resume package installations in case any errors occurs during the package distribution.
Package distribution > Cancel queued installations	This task cancels all package installations that are in queue. You can see the status of the asset's package distributions from the Asset configuration item's Events > Distribution status tab.
Security > Change device access state	These tasks can be used to define whether the device is allowed to access to Exchange server. Possible values: Always allow - This option means that the device is always allowed to access to Exchange server, no matter what is defined in "Administration > System settings > Connectors > Exchange ActiveSync access rules". Always block - This option means that the device's access to Exchange server is always blocked, no matter what is defined in "Administration > System settings > Connectors > Exchange ActiveSync access rules". Use rules - This option means that the device's right to access Exchange server is regulated by the rules defined in "Administration > System settings > Connectors > Exchange ActiveSync access rules".
Miradore client > Install Miradore client	Installs Miradore client to the device. In the popup which opens, you can select which user account and client deployer should be used to install the client. In addition, there is a check box "Prefer IP over device name". When this is selected, the client installation uses IP address for connecting to the device. This is useful, for example, if there is many devices with the same device name in the Miradore instance, or if the device name has been changed recently. The client installation status can be seen from "Operations > Software management > Installation status > Miradore client installations".
Miradore client > Run scheduled task(s) now...	Wakes up Miradore client in the managed device and commands the scheduler to run the selected scheduled tasks, such as inventory scans immediately. The built-in scheduled tasks can be managed from "Administration > System settings > Clients > General > Built-in scheduled tasks" in the management console of Miradore Management Suite.
Miradore client > Wake up Miradore client	This task sends a wake-up signal to the Miradore client in the managed device. Notice that when sending a client wake-up message to Miradore client, Miradore checks if the client belongs to a known subnet. If it does and the subnet has the "client wake-up IP address" configured, then the wake-up message will be sent to that address. Otherwise, the wake-up will be sent using the Miradore client's public IP address. For more information, please read Miradore client wake-up.
Miradore client > Wake-on-LAN	This task can be used to remotely power on managed devices that are in low power state or powered off. For more information, please read Wake-On-Lan.
Miradore client > Collect client logs	The purpose of this task is to make the diagnostic of device management issues easier by providing an easy access to the log files. With this task, user can request Miradore client to send all client logs from any Windows, Linux, or macOS computer to the Miradore Management Suite server. After the task has run, the log files can be found from the Asset configuration item's "Attachments" field in edit mode. If user runs the task again later, the earlier client logs will be preserved and the newer client logs will be stored as another attachment file. Read Troubleshooting with Miradore client logs for more information about the collected information.
Miradore client > Install approved patches now	Wakes up Miradore client in the selected device(s) and commands Miradore Patcher to install any approved but not installed patches. Use this task to initiate patching when the device is unoccupied and ready for patching. This task ignores any possible maintenance windows set for the device. Notice that the device may be rebooted if the patches require a restart.
Custom tools	Miradore administrators can manage in Custom tools view what custom tools are shown to the users.
Custom tools > Run software catalog scanner	This task runs a software scan on the device and sends the scan results automatically to the Miradore support team by email. This task is intended for gathering information about software that are missing from the software catalog. Miradore support team analyses the received software scan results and passes them to the software catalog provider for developing the software catalog. Use the Missing software field to define which software (installed on this particular asset) is missing from the software catalog. Also, feel free to enter additional information about the software version or executable name to the Comments field. Notice that before using this task, you should configure the SMTP settings for Miradore Management Suite. The settings can be found from the main tab of Miradore system settings. See Adding applications to the software catalog for more information about the information that is collected from the device during the software scan.
Custom tools > Reset local administrator password	This task generates and sets a new password for the device's local administrator. Use the "Show local administrator password" task to view the password.
Custom tools > Show local administrator password	This task displays the local administrator's current password.
Print	Prints the current asset configuration item or a label for it. More information about asset label printing.
Change status	Change status of the current asset.
Clear inventory	Clears the gathered inventory data from the selected inventory classes concerning this asset. See Clear inventory information for more information.
Create a copy of this asset	Creates a copy of the asset.
Show events and alerts	Opens a popup window which shows all events related to this asset configuration item.
Show incidents	Opens a popup windows which shows all incidents related to this asset configuration item.

Related processes

Asset management

Additional information

Asset configuration item attributes

Asset configuration items view

Removed assets view

Asset configuration item life cycle