Troubleshooting with Miradore client logs
Miradore client logs are very useful in troubleshooting device management issues. There is a task for requesting Miradore client to send logs from a managed Windows, Linux, or macOS device on the asset configuration item's Tasks menu.
After the task has run, the log files can be found from the Asset configuration item's "Attachments" field in edit mode.
Collected logs by platform
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Windows |
macOS |
Linux |
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Environment variables |
Miradore client logs (/var/log/miradore.log*) |
Miradore client logs (/var/log/miradore.log*) |
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Computer information from WMI (OS, bios, memory, disks, nic, etc) |
Miradore client configuration file (/etc/miradore.conf) |
Miradore client configuration file (/etc/miradore.conf) |
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Event logs (system, application, setup) from last 3 days |
Endpoint backup client log files and configuration file for every user |
Endpoint backup client log files and configuration file for every user |
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Miradore client configuration and log files: - Client log files - Tray log files for all users - Scheduler config - OS upgrade logs - HKLM\Software\Miradore registry export |
Crash reports for Miradore client processes |
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Patcher log files |
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Endpoint backup client log files |
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Media manager (setup replication) log files |
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