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Main feature |
Description |
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Asset management |
With help of Miradore asset management you can discover, track, and manage all physical, financial, and contractual data associated to your IT assets throughout their life cycle. More information: About asset configuration item |
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Consolidated reporting of the Miradore instances |
Miradore MSP console is a service that collects information from Miradore instances and provides an overall view and single point for integrating asset information with other systems. Miradore MSP console is a separate product that needs to be installed separately. See the Miradore MSP console Help for more information. |
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Contracts management |
Miradore contracts management support the administration and reporting of contracts made between customers and suppliers. Miradore contracts management is fully integrated to all features and components in Miradore and helps you to easily control, monitor and report your IT assets from contracts point of view. With help of Miradore quality index reports you may track and monitor the service level baseline. More information: |
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Event monitoring |
Miradore event monitoring is about observing the IT environment, analyzing the collected data and informing the subscriber(s) about the state of the environment. Event monitoring can be compared to an proactive alarm system that watches the health of the environment from multiple point of views. More information: |
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Incident management |
The main purpose of Miradore incident management feature is to help ensuring and maintaining the quality of provided services and minimize the impact of failures or errors to the business. Miradore incident management feature facilitates assigning and tracking of incidents and also provides overall information about all incidents. More information: |
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License management |
Miradore's license management keeps track of purchased licenses, monitors the usage of licensed software and enforces license compliancy by providing up-to-date reports and possibility to automate allocation of licenses to assets and users. Extensive reporting of license management keeps you informed with license purchases, license compliancy and helps you to cut down the cost of license management. More information: |
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Endpoint backup |
Endpoint backup feature enables an easy way to provide backup services for managed computers using Miradore. The Endpoint backup feature is an optional feature, which can be enabled and/or disabled from the system settings of Miradore. In the system settings, it is also possible to set a scope, which defines the computers where backup is allowed to be used. Endpoint backup allows to backup and restore files located at managed computers. The backup files can be stored to a local or network file system or to backup servers over HTTP/HTTPS protocol. In addition, device users can access Endpoint backup client application from their computers and use it to follow the backup jobs configured for their computers. The users can also create backup jobs of their own if administrators have allowed that from the system settings of Miradore. All backup jobs, whether they are configured by administrators or device users, are listed and manageable at the management console of Miradore. More information: |
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Patch management |
Miradore's patch management feature can be used for monitoring, downloading, and installing software and operating system security patches for Windows computers. See About Patch management for instructions and more information. If you are looking for patch management implementation guide, please refer to Getting started with patch management. |
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Power management |
Miradore power management collects power state information of managed Windows devices, thereby making it possible to analyze the power consumption and energy costs of a single device or a group of computers. In addition, Miradore provides efficient tools for controlling the power consumption of devices. With the help of Miradore power management it is possible to define power profiles that allow to plan and implement customized power-saving settings for devices in different roles. For example, it is possible to schedule the wake up and power down times of computers in certain device role and location. Thus, the overall power consumption of idle devices across the organization can be efficiently decreased. More information: |
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Quality and security reporting |
Miradore quality and security reporting makes your whole IT environment transparent by combining information from relevant data sources related to your IT operations, like hardware asset management, software asset management, security systems (antivirus, firewall, vulnerability management), Microsoft Active Directory and other systems. The Miradore quality index reports are used to visualize the data from these data sources and it reflects the state of your IT assets. The quality index is made of one or more quality indicators reflecting the quality of your IT assets. By using the indicators and thresholds you can define the baseline for the quality of your IT assets. More information: |
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Self service portal |
Self service portal is a web-based, end-user portal for users of the devices that are managed with Miradore. With the help of Self service portal, end-users can view and revise information concerning assets that have been assigned to their responsibility, request and perform software installations and/or uninstallations, view the backup status of their devices, and manage support tickets whose owners they are. Since Self service portal is available in Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Italian, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Russian, Spanish, and Swedish, most of the users can use the portal on their preferred language. System administrators are able to grant or deny users access to different parts or features of Self service portal according to properties of an asset. For example, access to Self service portal can be totally denied from assets that have been assigned to certain device role, location, or organization. In addition, the system administrators are able to rebrand the user interface of Self service portal to match with the visual identity of customer organization. With the help of comprehensive customization settings, all logos and the colour palette of Self service portal can be replaced with your own. More information: |
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Software management |
With help of Miradore software asset management you can track and manage all data associated to your IT software assets throughout their life cycle. Miradore helps you to effectively manage and control your IT software assets by automating bare metal installations and software deployment including tracking and controlling installations with integrated usage measuring. More information: |
See also: