This view lists all asset data update - and remove assignment requests that the end-users have requested through Self service portal.
With the Miradore Self service portal, device-end user(s) can request Miradore administrators to change information related to assets on their responsibility. For administrators, these requests are shown as data update requests in this view.
The 'Attribute' column displays the column(s) that the user has requested to be updated. Current value of the attribute is shown on the 'Current value' column and the new value, proposed by the end-user is shown at 'New value' column.
With the Miradore Self service portal, device-end user(s) can request Miradore administrators to remove devices on their responsibility. For administrators, these requests are shown as remove assignment requests.
Notice! This view is only shown when Asset data update requests are enabled from the system settings of Miradore (System settings > Asset management > Workflows).
Asset configuration item attributes
Operations > Asset management > Assets > Data update requests
Section |
Available attributes |
Catalog columns |
Asset tag, Attribute, Current value, Device role, Hardware category, Last seen date, Location, Location (detailed), Model, New value, Notices, Online status, Organization, Ownership, Responsible person, Status, Updated |
Summary dimensions |
Device role, Hardware category, Location, Model, Online status, Organization, Status |
View filters |
Asset tag, Attribute, Current value, Device role, Hardware category, Last seen date, Location, Location (detailed), Model, New value, Notices, Online status, Organization, Ownership, Responsible person, Status, Updated |
Note! this may not be the full list of available attributes
Task |
Description |
Tools > Approve data update request |
Approves and implements the selected data update - and remove assignment requests. After approval, it is recommended to check from asset configuration page that all changes were implemented correctly. |
Tools > Reject data update request |
Cancels all selected data update - or remove assignment requests. |
Export |
By default, this task exports all the view contents in the selected file format. However, you can use the check boxes in the view to export selected rows only. You can select rows for the export from one page of the view at a time. The supported file formats for the data export are CSV, Excel, and PDF. In some views, configuration items can be also exported to a group distribution. |
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How to process update requests