Workflow item attributes

Main: Software installation approval request

Attribute name

Description

Workflow ID

Automatically generated ID.

Software

The name of the software that was requested.

Status

An asset model item can have following system statuses:

  • New

  • In progress

  • Completed

  • Retired

Requested by

Requester name.

Created

Date and time when workflow was started.

User comment

Comments requester wrote when workflow was started.

Information for users

Information shown to the requester before workflow is started.

Information for approvers

Information shown for approvers while approving.

Main: Progress

Attribute name

Description

Approver Approver name.
Status Approval decision or pending.
Date Date and time when approval decision was made.
Comment Approver's comments.
Workflow progress tasks:
  • Resend: With this task, requests can be resent to approvers that haven’t reacted to them.

    • Notice that you can also configure Miradore to automatically re-send the package installation requests. To do this, navigate to: "System settings > Main > Installations management > Approval workflow".

  • Escalate: This task escalates the workflow to another approver. For more information, see How to escalate to another approver.

Main: Asset information

Attribute name

Description

Device name

The device name of the target asset.

Role

The device role of the target asset.

Responsible person

The responsible person of the target asset.

Location

The location of the target asset.

Organisation

The organisation of the target asset.

Notices

The notices of the target asset.

Custom attribute 1

There can be up to 25 custom attributes.

Custom attribute 2...

...

Main: Additional information

Attribute name

Description

Attachments

You may attach files into this field. About attaching files.

This field is optional.

Comments

You may add comments related to this item here.

This field is optional.