An event is a unit of information that is generated when a predefined change or anomaly in the state or health of configuration item occurs within the managed IT environment. See About event monitoring to learn more about events.
All events that have been generated into Miradore are listed in the Events queue view. The view allows to manage the events manually, but usually the easiest way to process the events is to define action items that can be used to automate the processing of the events.
Tab name |
Description |
Main |
The event item attributes and values. Description of event item attributes |
Event log |
All events related to the event item are shown here. |
Task |
Description |
Change status > Acknowledge |
This task sets the selected events in status 'Acknowledged'. |
Change status > Close |
This task sets the selected events in status 'Closed'. |
Related processes
Additional information